See Control on your unit.
A 30-minute video call with the founder. Bring your nurse manager, EVS lead or infection prevention, and we’ll walk a room from discharge to ready.
Why it hurts
After a discharge, EVS often hears about the room by phone or page, sometimes long after the patient has left. Every hour a cleanable room sits empty is an hour the next patient waits, often in the emergency department.
What changes with Control
- Checking the patient out puts the room in the EVS queue at once.
- The room is assigned to one EVS employee on shift. If they don’t accept within 10 minutes, it moves to the next person.
- Turnover time, from discharge to available, is measured on every room.
The research
4.5%
of patients boarded 12 hours or more in the ED died, against 2.5% of those boarded under 2 hours.
$9,693–$13,298
a day in added revenue from cutting ED boarding by one hour, in one hospital’s model.
Related problems
Throughput